1. Description of properties and information:
thatholidayhome.com trading name for Latitudes Marketing Company is not responsible for the accuracy of information contained within the Thatholidayhome.com website. The property details content is the sole responsibility of the owner or agent of the property displayed. thatholidayhome.com has not confirmed the information and accuracy thereof and accordingly holidaymakers are advised to make their own enquiries as to the authencity of information.

2. Use of the site:
A condition of your continued use of this site is that you agree not to use this site for any purpose that is unlawful or prohibited by these terms and conditions or by other applicable laws and regulations. Your continued use of the site also signifies that you indemnify thatholidayhome.com from any loss or damage or costs in connection with any breach of these conditions or any other legal obligation by you and your use of, or conduct on the site.

3. Copyright authorities:
The advertiser represents and warrants that he (a) owns the copyright in the photographic and textual material supplied by him to thatholidayhome.com (the Material) or (b) has been authorised by the owner of the copyright in the Material to grant permission to thatholidayhome.com use the Material as contemplated below. The advertiser grants thatholidayhome.com a perpetual, royalty-free licence to use the Material for promotional purposes (including marketing and public relations material). The advertiser irrevocably and unconditionally indemnifies thatholidayhome.com immediately on demand against any cost, loss or liability (including legal costs) which thatholidayhome.com may incur by reason of any breach of copyright arising from its use of the Material. The advertiser understands that it may not reproduce photographic or textual material from any part of the thatholidayhome.com website without permission from the relevant copyright owner.

4. Copyright protection:
Material and software on these sites is copyright protected. Other than using it for your own personal use the material may not otherwise be used or copied without the prior written approval of thatholidayhome.com or the body who listed that information on the sites.

5. Website design and layout:
thatholidayhome.com reserves the right to determine the final design layout of the website, including the right to edit copy, or amend layouts or photographs supplied. thatholidayhome.com also reserves the right, to amend and edit copy entered into the online database by advertisers. thatholidayhome.com cannot be held responsible for any loss, or damage, resulting from the design, or positioning, of the properties, or changes made to the photographs and copy submitted by the customer.

6. Liability:
thatholidayhome.com does not warrant that the operation of the web site will be uninterrupted or error free. In no event shall thatholidayhome.com become liable to the advertiser for any special, consequential, incidental or indirect damages, including lost profits, however caused, on any theory of liability, including but not limited to product liability.

7. Privacy:
thatholidayhome.com is a trading name of Latitudes Marketing Company Limited is registered in England and Wales, Company registration number: 06131607. Our registered office is: Latitudes Marketing Company Limited ,Moorgate House, 7B Station Road West,Oxted, Surrey RH8 9EE. We are registered under the Data Protection Act 1998, number 123456X. that holiday home.com treats the personal information of site users with the utmost respect and confidentiality and takes reasonable steps to ensure that your personal information is stored securely and accurately. If you have any queries or comments about the policy or our use of your personal information, please get in touch with us by emailing us at
support@thatholidayhome.com or writing to The Privacy Manager at Moorgate House, 7B Station Road West, Oxted, Surrey RH8 9EE

In general, we use the information we collect about you to help our advertisers provide accommodation solutions to users of our site, provide information services to relevant third parties, improve the features and services we offer and support our own marketing and promotion efforts.

When you visit, register or use the services on this Site, you may be asked to provide certain information about yourself, including your name and your contact details. We may also collect information about your use of this Site as well as information about you from the emails or letters sent to you. Finally, we may collect information about your property and the type of property you wish to rent. Your information will enable us to provide you with access to all parts of this Site and to supply the services and features that you have requested. We may aggregate the information to identify patterns which we can use in our marketing and to help us develop, administer, support and improve our services and features.

In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to this Site or our services. Further, where you have consented, we might also use your information to email you with details about any other products or services which we offer which may be of interest to you. If you change your mind about being contacted in the future, please email us at support@thatholidayhome.com and tell us.

If you have consented on the tell me when section or the appropriate email form, we may provide any of the information we collect to carefully screened third parties to contact you regarding products or services that we think may be of interest to you. If you change your mind about being contacted by these third parties in the future, please email us at support@thatholidayhome.com and tell us.

Registered advertisers can update their information, change settings or cancel their subscription on their ‘personal details’ page once signed in.

Non-registered and registered users of this Site can request we provide them with a copy of the personally identifiable information we hold via support@thatholidayhome.com .You may ask us to make any necessary changes to ensure that such information is accurate and kept up-to-date. We may charge a small administration fee to cover the data search, preparation and delivery.

Like many websites, we use "cookies" to enable us to personalise your visits to this website, simplify the signing-in procedure, keep track of your preferences and to track the usage of this website. Cookies are small pieces of information that are stored in the hard drive of your computer by your browser. Your browser will have the option to prevent websites using cookies (your browser's help screen or manual will tell you how to do this), but please note that this may reduce the functionality of this Site and other websites.

Like all websites, our servers automatically record 'log files' containing information about the volume and characteristics of our website traffic e.g. IP address, numbers of pages viewed, length of time spent on site. We use log files to build pictures of how our site is used that help us to monitor and improve the service. We cannot identify you from your log files.

We follow strict security procedures to ensure that your personal information is not damaged, destroyed, or disclosed to a third party without your permission and to prevent unauthorised access to it. The computers that store the information are kept in a secure facility with restricted physical access and we use secure firewalls and other measures to restrict electronic access. All of the information we collect or record is restricted to our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. We will explicitly ask you when we need information to identify you. We may require you to co-operate with our security checks before we disclose information to you. Your information will not be transferred outside of the European Economic Area. We will retain your information for a reasonable period or for as long as is required by law.

We reserve the right to disclose your information to any new owner should we enter into a sale/merger with another business entity. We will not otherwise disclose, sell or distribute your information to any third party without your permission unless we are required to do so by law. We may change our privacy policy from time to time as we add new services or in response to changes in the law or our commercial arrangements. Any changes to our policy will be posted on this page.

8. How we use your information and who we share it with:
We reserve the right to use and share information concerning our advertisers, including your Internet Protocol (IP) address, with law enforcement authorities and/or other companies in the same industry as
support@thatholidayhome.com for the purpose of fraud prevention.

9. Multiple properties:
A property advertisement on
support@thatholidayhome.com pertains to one holiday unit, not multiple units, nor example of properties in a certain region. Only one unit should be represented in an advertisement unless the prior permission has been given to the advertiser. support@thatholidayhome.com reserve the right to amend any property adverts not adhering to this policy.

10. Exchanging properties:
A property advertisement on
support@thatholidayhome.com relates to a specific property, and this property must not be substituted for another by way of changes to the text and photographs unless prior permission has been given to the advertiser. If an advertiser is found to have changed the property being described, support@thatholidayhome.com reserves the right to suspend the advert in question.

11. Termination of a property page:
If
support@thatholidayhome.com receives substantiated complaints from any number of site users about a specific Property Page misrepresenting the property, or its surroundings, then we reserve the right to remove the Property Page without notice, and retain payment. If an advertiser attempts to enter unsuitable material into the online database, or persistently misuses the on-line systems, support@thatholidayhome.com reserves the right to remove the associated Property Page(s) from the web site. Full payment will be retained support@thatholidayhome.com reserves the right to refuse or remove any Property Page from its web site that it considers unsuitable or incomplete, and will not be liable for any expense in so doing. If advertisers wish to have their Property Page removed from the web site before the end of their subscription, this will be done as soon as we receive formal notice from the subscriber by email or using the 'Contact Us' page, quoting their owner ID or home number and password. No refunds will be given.

12. Contactability:
In the interest of maintaining a high level of service to holidaymakers using the site, we require all advertisers to be available to respond to enquiries by telephone or email. Should advertisers be unavailable for a period of more than 1 week, we ask them to leave an answerphone message to that effect or set up an out of office response on their email account. If neither of these options is viable, we ask that advertisers contact us so we can temporarily suspend their advert. We reserve the right to suspend adverts of owners who are unreachable for more than 1 week. In this instance we will send messages by telephone and email asking for the advertiser to request re-activation upon their return. Please note that we offer an SMS text alert service to bring enquiries to owners' attention when they cannot access their email account.

13. External links:
support@thatholidayhome.com reserves the right to remove from adverts both email addresses and links to external websites which either do not conform to the guidelines provided, or which the team feel are not appropriate, or act against the interests of the company or its advertisers. The ultimate responsibility and authority for determining the aforementioned rests solely with support@thatholidayhome.com . Should an advertiser add a link or email address without consent, re-add a link or email address after its removal or remove reciprocated links from their website, we reserve the right to cancel their advertising without refund.

14. Payment details:
When a new property is registered on the site payment should be made on that same day. If payment is being made by credit or debit card this can be processed online by WorldPay (part of the Royal Bank of Scotland Group), our online card payment provider. Should an advertiser not have the ability to make payment by card, cheques should be sent on the day of registering a property (payable to at Latitudes Marketing Company.) to: thatholidayhome.com, Commerce Way, Edenbridge, Kent, TN8 6ED, UK OR EMAIL support @thatholidayhome.com. Tel +44 (0)1732 863 204.
In this instance advertisers are requested to notify thatholidayhome.com by email at support@thatholidayhome.com that a cheque has been sent and advise of the expected time to receipt, especially where this is expected to be more than 10 working days from the date of registration of a property. thatholidayhome.com reserve the right to remove property advertisements should no notice be given by email and payment not be received within this timeframe.

15. Refund policy:
thatholidayhome.com provides an advertising service rather than a physical product. We offer a 'cooling off period' of seven working days wherein a customer may cancel the requested advertising by email to thatholidayhome.com or by post (stating the owner ID or home number and the advertiser's password). We will then supply a refund less a £10 administration fee and notification by email.

16. Changes to pricing and conditions:
thatholidayhome.com reserves the right to change the rates and conditions without notice. Any new rates will be applicable immediately for new advertisers and upon renewal for existing advertisers.

 
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